Any defective materials and/or workmanship of our product
is serviced, free of charge, for a period of 12 months from
the date the service contract has been signed. The service
is only available when service contract is complete and presented
properly. Please have your sales person write down the date
of your purchase on the service contract. The service contract
will be only once per purchase.
Please check the troubleshooting section before contacting
Migun stores for warranty coverage..
Troubleshooting
When a problem occurs please check the following lists
before contacting your Migun distributor.
Following the operational
instructions carefully will ensure
that the product functions
properly.
|
Check list |
Do the following |
| LED on the remote control doesn’t turn on. |
Is the remote control cable disconnected? |
Plug the cable into the remote control terminal properly. |
| Is the power plug plugged into the outlet? |
Plug the power plug into a correct 120V AC outlet. |
| Is the main power switch turned off? |
Turn the main power switch on. |
| Is the power outlet 120V AC? |
Plug the power plug into a correct 120V AC outlet. |
| The internal
jade probes do not move. |
Does the display monitor show ‘00’? |
It is normal before an operation starts.
Press the start/stop button. |
| Is the ‘main’ or ‘lower’ LED below/above the pause buttons on? |
The movement is paused. Press a proper pause button once to resume the movement. |
| Is the manual operation LED on? |
The product is in the manual mode. Press
a temperature/movement button to move the internal jade
probes. |
| The external jade massage heads do not turn on. |
Are the connecting cables
for the external jade projectors disconnected? |
Plug the cables into the proper external unit terminals. |
| Are the power switches for
the external jade projectors off? |
Turn the power switches on. |
| Is the power plug plugged into the outlet? |
Plug the power plug into a correct 120V AC outlet. |
| Is the main power switch turned off? |
Turn the main power switch on. |
| The temperature setting
of the external jade projectors cannot be controlled. |
Is the manual operation LED on? |
Set the product to an automatic operation
to set the temperature of the external jade projectors. |
